Frequently Asked Questions

What is Packed Up?
What can I store with Packed Up?
What cannot be stored?
How long does it to get a quote?
How does billing work?
How do I get started?
How much is storage?
How much is moving?
Is my stuff safe?
How do I get my stuff back?
Do I have to sign a contract?
What happens if the movers damage or lose my stuff?
What happens if my stuff is damaged, lost or stolen in the storage facility?
How do I contact you and the driver during the move?
Are there any potential charges I’m not already aware of?
Do you have a cancellation policy?
What forms of payment do you accept?
Are there any restrictions on what and how I pack?
How far in advance can I make a reservation?
Can I pay online?
How far in advance is notification required to remove my stuff from storage?
How do I get my items to the storage warehouse?
What happens if I'm late or miss a payment?